New Orleans Auto Repair

NOLA automotive repair was super helpful and helped me check my tires when I wasn’t sure what I needed! I will definitely be back!

The staff were very knowledgeable and professional. The mechanics diagnosed the AC & brake issues of my car and repaired the problems at a very reasonable/competitive price.

The staff is very knowledgeable and friendly and fixed my car very quickly. Overall, very very happy customer!!!!

Great experience. They were super fast and I was worried about the price but they were so fairly priced.

Ray, Stacie and Q were great and saved my vacation. I was 30 hours from home when my car wouldn't start, I panicked and thought the worst. After the tow truck brought me to NOLA Automotive Repairs I was greeted by Ray and Stacie who were super nice. They reassured me everything was going to be ok despite me thinking the absolute worst. It turns out I needed a new battery, spark plug and some other things, I didn't anticipate my car breaking down so any price was a hit but I'm grateful that Q and the guys in the shop were able to take me right away and fixed everything that needed fixing. They kept me in the loop and did everything they needed to do to get me back on the road and back home. Thank you all again !!

Great people and service.

Great service! Our car broke down as we were going cross country and they were kind enough to take a look at it. They were very transparent with the service provided.

Super nice guy! Got me in ASAP after having to have it unexpectedly towed. Got it back within 3 days!

Years later I still remember my experience here just because of how strange it was. I dropped off my car for a pre purchase inspection and when I came back the dashboard was lit up like a christmas tree. I asked the receptionist about it because I dropped it off with zero warning lights on and now there were like 5. She didnt like that question and began yelling at me and saying how dare I accuse them. I wasnt accusing, I was just asking what happened since maybe a sensor got unplugged or something like that, mistakes/accidents happen but her anger towards that question/me and need to say they didnt do anything without actually investigating was very suspicious. I took it to another shop and turned out an airflow sensor was slightly unplugged so nothing was actually broken but their inability to actually investigate what they did/refusal to even acknowledge they may have made a mistake made me never come back here. It was like dealing with a toddler when you hear glass break in the room only the toddler is in and then the kid tries to pretend they dont know what that sound was or why there is now broken glass on the ground, just insane to see "adults" behave that way

Years later I still remember my experience here just because of how strange it was. I dropped off my car for a pre purchase inspection and when I came back the dashboard was lit up like a christmas tree. I asked the receptionist about it because I dropped it off with zero warning lights on and now there were like 5. She didnt like that question and began yelling at me and saying how dare I accuse them. I wasnt accusing, I was just asking what happened since maybe a sensor got unplugged or something like that, mistakes/accidents happen but her anger towards that question/me and need to say they didnt do anything without actually investigating was very suspicious. I took it to another shop and turned out an airflow sensor was slightly unplugged so nothing was actually broken but their inability to actually investigate what they did/refusal to even acknowledge they may have made a mistake made me never come back here. It was like dealing with a toddler when you hear glass break in the room only the toddler is in and then the kid tries to pretend they dont know what that sound was or why there is now broken glass on the ground, just insane to see "adults" behave that way. If you have had a good experience here then good for you, I just wouldnt recommend anyone deal with mechanics that have shown themselves to be dishonest Edit: for the owner, I did leave this review several years ago but for some reason it doesnt exist anymore? Funny enough the ownership at the time defended the employee and her childish outbursts so it would seem you havent changed. This occurred in the fall of 2020 so thank you for admitting it's the current ownership that Im complaining about. It was a 2004 Lexus GX470, maybe that will help. I would hope that my experience with you was out of the norm because you'd hopefully be out of business if it wasnt. Also since you seemed to miss what I was saying, there is no way to defend how your employees acted, knowing who I am is irrelevant to that fact unless you are admitting you treat customers differently depending on who they are and Im a nobody so I was treated like shit??