Horrible customer service. A Black female customer came in to get an inspection and was treated horribly. The toxic personal and political biases the staff openly displays online clearly translate into how they treat people in real life, making it a very hostile and unwelcoming business. Ray and the supervisor are incredibly argumentative, completely unprofessional, and refuse to take any accountability for their actions. They are disrespectful and untrustworthy. Do not support this business—spend your money elsewhere with actual professionals who respect all customers.
This customer accused us of breaking her very old and worn key fob, which we did not, so now she is slandering us and this business. Google had to remove her previous review because she put up personal pictures of one of our service advisers and his family member. No one here treated this customer rudely in any way. She is just angry, so she wrote this untruthful account of what happened to make us look like something we are not.
- NOLA Automotive Repairs Inc