My 2004 Miata started overheating while I was 5–6 hours from home, so I brought it in after noticing coolant leaking near the radiator. The initial repair was a new reservoir hose and radiator cap, but the car overheated again within about 2 miles and I brought it back the same day. A couple days later I was told the radiator needed to be replaced. After approving that repair, the car was still overheating during their test drive. The next repair discussed was the water pump and belt, but I asked whether we could replace the thermostat first before moving to larger repairs. Replacing the thermostat fixed the overheating immediately. The radiator did need to be replaced in the end, but the overall diagnostic process felt uncertain and difficult to follow at times, especially being stranded away from home and trying to make decisions about increasingly expensive repairs on an older vehicle. That said, the staff was friendly throughout the process, answered questions when I asked them, test drove the car after repairs, and called the next day to make sure I made it home safely. All in all, I would probably return to this business.
Thank you, Molly, for your detailed feedback and 4-star rating! We’re glad to hear our friendly staff assisted you throughout the challenging repair process and that replacing the thermostat resolved the overheating issue promptly. We appreciate your patience and understanding as we worked to accurately diagnose your Miata, and we’re committed to clear communication with all our customers, especially when they’re away from home. Please don’t hesitate to reach out to us at 504-299-9800 for any future automotive needs— we look forward to serving you again at NOLA Automotive Repair!
- NOLA Automotive Repairs Inc