I took a 2019 Subaru Forester to NOLA Automotive. The car's AC was not working, and there was a clicking sound from the front tire joints while turning. No other problems or dash lights on. I told them to do whatever was necessary to get the car into good condition. They offered a full inspection. After the inspection, they called me, and I approved the repairs (pic 1). I paid $3,000. After driving 10 miles from the shop, the TPMS light came on. I drove back to the shop. They inspected the car and gave me another quote. I said, "Not now." Later, I wrote a negative review, and the owner contacted me. He offered me a reduced rate. Without arguing that it was their fault, I accepted the offer, but did not do the repair at the moment. While driving, I have often felt as if I had a flat tire while turning, especially when driving over 25 mph. Often, I would stop the car, thinking I had a flat tire. However, the tires appeared to be in good condition. I took the car to another shop and asked them to check it out. They told me that there were seven broken wheel studs, all of which were broken during the previous removal (pics 2, 3, 4, & 5.) I wonder why the technician at NOLA Automotive made such a mistake. Studs can break! They aren't too expensive! Why didn't the technician replace them? If I could pay $3,000, I would have paid for the studs too? Now, I would also say that the failure of the TPMS sensors was the technician’s fault. When I brought the car to them, no lights were on. During their full inspection, they did not find any TPMS problems. This proves that either they did not do an inspection, or there were no problems at the time of inspection. One of the major repairs they performed was replacing the axle boots. However, 45 days after the replacement, the driver-side CV axle boot was torn and grease was leaking out (pics 6, 7, 8, 9, & 10). The driver-side front lower joint has a crack in the boot (pics 11 and 12). Four weeks after the repair, I started feeling hot air in the car, but not from the AC. I checked the radiator. The radiator fluid was empty. After three windshield washes, the windshield fluid light turned on! There are other problems mentioned in the new inspection, such as cracks and splits in the control arm bushings which they could not find. After doing the repairs, my life was at risk. I have sent this writeup up to this to the owner, and he has requested a meeting. He and his team conducted a thorough inspection. He stated, “I will do everything possible to make you happy." As the conclusion, he proposed that he would repair the TPMS sensor, clean the CV axle boot, and conduct a subsequent inspection of the AC unit. He offered a $360 credit as compensation for the wheel studs, which I have already replaced. He informed me that I would be responsible for paying for the AC parts, if necessary, and that all other services would be provided free of charge. I dropped the car off at the shop and next day they informed me that they have repaired the TPMS, cleaned the CV shaft, and resolved the issue with the AC by replacing the AC hose. I have received a bill. The $360 credit was applied. I paid the balance (Pic 13). After driving 20 miles, the TPMS light began to flash again. I sent a text to the owner. He requested to bring the car back again. They conducted the inspection and informed me that they required additional time to determine the issue. I delivered the car on the following Monday. That same evening, I got a call from them requesting additional time. On Tuesday by noon, they said they never did anything with the TPMS. It's not their problem, so they are not going to fix it. I'm not sure what they did during the second repair. After all these long episodes, I realize that they please people by talking, but they don't do what is necessary. I feel like they tricked me. I feel disappointed and frustrated. I realize that my life has only the value of $360. They are irresponsible, not competent, cannot be trusted and never keep their word.