New Orleans Auto Repair

Last time I went here, and the last time I will go here, one guy was trying to sell me a car. The whole staff later mentioned to me that this guy was a joke, but what's not a joke is DO NOT BUY A CAR HERE. I tried three cars, and all looked like they came from cheap used car lots, and the one I drove overheated on the highway. When I talked to this individual (on the phone, he didn't even come in that day to make a sale) he continued to pressure me to buy the car, aggressively. He didn't seem to grasp the reality that his cars were junk. Or, he didn't care, which may be worse. Eventually he started shouting through the phone, and I told him I wasn't comfortable being basically abused in to buying a car, and he hung up on me. Skinny guy. Anyway, I don't know, I'd say it's fine for repair, but I'm not stepping in again. That's why it's three stars, because repairs have always been fair, and the rest of the staff seem motivated, happy, and ambitious (in a good way.) This car salesman also claimed to me that he owned the shop, and I was later told that that wasn't true. I hope he is gone.

Got my vehicle in quickly. Finished the work in a timely manner. Great communication from start to finish.

I took my car to these guys and they did a wonderful job my car wouldn’t reverse and I needed a transmission and they fixed the leak not only did they fix it but they told me other problems I had outside of want I asked them to fix. (Minor things). But I give them a 10 but could only rate 5 and Mr Blake was very informational professional knowledgeable and also took the time to come out to answer and fix anything I seen wrong 🤣 on my 95 Lincoln appreciate you and your business Mr Blake 💯

Just made my first trip to New Orleans today. Literally as soon as I got off I-10 my car started acting up and stalling .I Googled auto repair and this was the first shop that popped up. I nursed it there and they really did a great job. They quickly diagnosed the problem and fixed it fast even though I could tell they were busy. I don't know if I will ever make it back here but I would definitely use this shop if I lived here. Thank you guys again 🙂

Excellent, friendly and quality service. Thank you! Grateful we found this place when my transmission died in NOLA.

This is the second time I used NOLA Automotive. I found their workmanship to be excellent, professionalism top notch and the level of respect I was treated with unparalleled. It's not often a female consumer is treated with the level of honesty and respect they did me. The pricing was far lower than other places quoted and I couldn't be more pleased in how well my car is performing. I definitely recommend them and they are also a Certified triple AAA repair center which means a lot to me.

Awesome people! These people do care and will help. They sent a worker over the river to get my old size tire and offerd me a ride back to hotel! Thanks again Nola Auto Repair your the best!

The team at NOLA Automotive is fantastic! The customer service is great, the prices are fair, and the workmanship is top notch. I'm not putting any other auto shop down in the area, but in the time I've lived in New Orleans I haven't found a shop that was more honest and straightforward than these guys. I've used NOLA automotive for 300K mileage routine maintenance, brake system job, and routine oil changes. Nobody beats them! Go check them out if you need auto maintenance (big or small jobs).

Best car repair shop in NOLA hands down! I've been here a few times and they always have the best service. Went in this morning to have something fixed and I waited less than 10 minutes. Definitely would not trust other places in NOLA with my car. Thank you guys!

Took vehicle in to be serviced for overheating, tow truck had it at NOLA automotive@945 initially got diagnosis call which stated by manager/owner of needing radiator hose, cv hose/part a ring to go around water pump ànd I asked for a full oil change totalling 432.11. Had no problem with that. My check out time was 2 pm so went to shop to wait for them to finish. Guy working on it after I arrived test drove it and said it is ready. Took key and paperwork Inside I of didn't get 3 miles down the road without truck running hot and the oil light coming on. Pulled over called the shop and they sent a tow truck to get the truck. Upon my arrival back to the shop the manager/owner was irrate asking who released the vehicle I replied the guy who worked on it he replied well I didn't release it I replied nothing was done to.my truck he then replied at this point I am ready to give you a refund ànd you can get your truck and go. I then again had to have my truck towed ended up having to leave my vehicle in New Orleans and fly 4 ppl back to Columbia SC. I hope locals are treated better, owner had no concern or anything knowing that we weren't from there and was stranded. All the parts he told me I needed had already been placed on my truck sat. And I told him that.. so it's not like he didn't know that. I'm not stopping here I am sending this to AAA and the BBB and anyone else I can make aware. After posting a review I only got a message from C Joseph saying that he apologizes and he definitely ain't trying to accommodate in any way. BAD BUSINESS and POOR customer service. I now have to go back to New Orleans to get my vehicle. Be aware of where you take your vehicle for service