New Orleans Auto Repair

5

great service & is very trustworthy. if nola automotive repairs not your go to repair shop you're honestly playing yourself!! big shoutout to mr joe & the team

Thank you for the review, Chris! We work hard to give all our customers a great experience and quality service. We're happy to hear we have earned your trust and we look forward to seeing you next time at NOLA Automotive Repair! Take care!

- NOLA Automotive Repairs Inc
5

I always take my car here because they are reliable, affordable, and Yvette at the front desk is so kind and helpful! They always get my car in and out quickly, and are flexible with my schedule when needed. This is my go-to mechanic!

Thank you, Cassandra, for taking the time to leave us a review following your visit to NOLA Automotive Repair! We look forward to having you back!

- NOLA Automotive Repairs Inc
2

Note:: This is in response to their response, as i gave only a 2 star with no review. No, I had to leave for a wedding that same day, on a Friday, picked up at the end of the work day for you guys and my car was not drivable after hitting 60 mph on the highway, due to the alignment not being done. And you were closed the next 2 days!!!!!!!!!! You failed to mention a very important matter. I had another shop able to break the nut on the tie rod and give a proper alignment, which I found out I didn't need new tie rods from the other shop I used. They were perfectly fine. But I do thank you for the refund on the alignment. I will not be using you in the future. I only gave a 2 star with no review and was gonna leave it at that, and you came at me with your explanation. . Yikes......

You brought your vehicle into our shop, wanting us to replace your two front struts with the two new ones that you had purchased elsewhere. You also wanted us to do an alignment afterwards. One of our technicians installed those front struts and attempted to do the alignment, but did not complete it. The tech did not communicate that to me, your service writer. I did not find out until after you paid and picked up your vehicle. You came back the next day and I refunded you for the alignment, and gave you an estimate for what repairs were needed in order for the alignment to be done. I am sincerely sorry that this happened, but I did try to remedy the situation by giving you your money back for the alignment. I also gave you a free diagnosis as to what suspension repairs your vehicle needed. Please call 504-299-9800 and we can discuss any other issues that you have concerning this repair.

- NOLA Automotive Repairs Inc
1

Note:: This is in response to their response, as i gave only a 2 star with no review. No, I had to leave for a wedding that same day, on a Friday, picked up at the end of the work day for you guys and my car was not drivable after hitting 60 mph on the highway, due to the alignment not being done. And you were closed the next 2 days!!!!!!!!!! You failed to mention a very important matter. I had another shop able to break the nut on the tie rod and give a proper alignment, which I found out I didn't need new tie rods from the other shop I used. They were perfectly fine. But I do thank you for the refund on the alignment. I will not be using you in the future. I only gave a 2 star with no review and was gonna leave it at that, and you came at me with your explanation. . Yikes...... And on top of that... when I asked for the report on the alignment, to make sure everything was in the green zone... your printer was out of paper that day... really sketchy... and I didn't bring it in the NEXT DAY, I was in shreveport for a wedding... and luckily I had friends down here going to the same wedding or else I wouldnt have made it!!!! You returned an undrivable car back to me with the poor communication!! Had i not been educated from my mechanic friends, I could have had a horrible accident. I didnt come back in the next day, as you claim... that there shows me poor business.

You brought your vehicle into our shop, wanting us to replace your two front struts with the two new ones that you had purchased elsewhere. You also wanted us to do an alignment afterwards. One of our technicians installed those front struts and attempted to do the alignment, but did not complete it. The tech did not communicate that to me, your service writer. I did not find out until after you paid and picked up your vehicle. You came back the next day and I refunded you for the alignment, and gave you an estimate for what repairs were needed in order for the alignment to be done. I am sincerely sorry that this happened, but I did try to remedy the situation by giving you your money back for the alignment. I also gave you a free diagnosis as to what suspension repairs your vehicle needed. Please call 504-299-9800 and we can discuss any other issues that you have concerning this repair.

- NOLA Automotive Repairs Inc
5

Very reliable and great customer care

1

5

My car now performs better than the day I bought it. Excellent service. This service is exceptional in its flexibility. Incredibly approachable; the only drawback to your success is that you're likely to be really busy, but it's worth it.

We appreciate the kind words following your visit to our shop, Ryder! We are happy to hear that our technicians at NOLA Automotive Repair could provide the quality care that your vehicle needs. We look forward to working with you again! Have a great day!

- NOLA Automotive Repairs Inc
5

Great service- kind, knowledgeable, timely service, and affordable! Thank you!

Julie, we are proud to earn your 5-Star rating and support of NOLA Automotive Repair. We always work our hardest to ensure our community continues to drive safely. We look forward to seeing you for your future service needs!

- NOLA Automotive Repairs Inc
5

Tire issue. Prompt. Lots of cars being repaired, immediately took my car, figured out the seal on the tire had broken, and within 15 minutes analyzed it, fixed it, put it on, and I was on my way. Like $28. Personable, great, kind guys and gals. I'll go back for anything, except maybe a colonoscpoy. I don't think they do that.

5

Amazing people, right here! My car has a ticking noise, so they checked it out immediately and gave a diagnostic. The tension pully of mine has corroded and lost its bearings. They gave me the available choices. Fixed it in two hours for a fair fee and didn't attempt to sell me anything I didn't need.

Joshua, we take pride in our honest, quality auto repair services and we are happy to know that reflected during your visit to NOLA Automotive Repair. Thank you for taking the time to leave us a review, we look forward to working with you again in the future!

- NOLA Automotive Repairs Inc
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