New Orleans Auto Repair

I woke up to my truck not starting and it had a flat. I just moved to New Orleans less than 3 months ago and I didn’t know who to use so I went with Nola Automotive Repair because of the good reviews and I’m so happy I did!! Let me just say Stacie is an absolute gem and helped make my situation a lot less stressful. The work was done that day and I got my truck back. I will definitely be a repeat customer!

Truck broke down,Joe said they were very busy, but he would take me in since I was from out of town. Stacie and the staff were super nice and they got me back on the road ASAP. Wonderful and courteous people, thanks so much for getting me back on the road!

Every time I come here, they are always friendly and professional. Always satisfied with their work as well, if you are looking for brake repair, NOLA Automotive Repairs is the place to go.

I will never have any work done at the shop again. They took my money and didn’t even look at my engine. I had the completely wrong battery installed. Which doesn’t take a $100 dollars to diagnose. When I went to get a full diagnostic they never told me that I had the wrong battery which meant that they never looked at my engine. They charged me 2300 to get my brakes fixed. When I asked them what they performed on the car the lady was very rude to me. She was very nice in the beginning but became condescending once I paid them and asked them what they actually look at when preforming a full diagnostic. I had to tell her about her language and how it was not very supportive of me understanding what exactly my money was spent on. They took full advantage of me not knowing about cars and didn’t care to make clear what they actually look at when doing a full diagnostic. They seem to rely totally on the machines to diagnose and not even pop the hood to look at anything. Right after I got the work done on my truck, there was a lot of smoke coming from my engine the day after and when I asked them what it could be they said it was natural and it was burning oil however this was a very serious problem. I went to them because they had some good reviews but they basically did nothing I actually needed and tried to rip me off for all they could with useless work. Beware of this place they are not trustworthy. Services: General repairs & maintenance, Brakes, Auto engine diagnostic

Great experience at NOLA Automotive! They are very up front, helpful and easily on of the best deals in town for automotive maintenance and repairs. Will always be bringing my car here! Services: Brakes, General repairs & maintenance, Oil change

I was looking forward to bringing my car here as I had read many of the positive reviews - however, when I called to ask how long a tire alignment typically takes - a service advertised on their website - I was told they don't do tire alignments. When I mentioned the service being on their website, I was told they were too busy and had too many people requesting wheel alignments. I found it very strange that I was told explicitly that they don't provide a service that they clearly do without any suggestion to call back in a month, schedule an appointment far in advance, try getting there when the shop opens, or any other recommendation. I did not feel valued as a potential customer, and though I was hoping to have some other repairs done for my vehicle as well, my poor phone interaction left a bad taste in my mouth and I will be looking elsewhere for a reliable mechanic.