I will never have any work done at the shop again. They took my money and didn’t even look at my engine. I had the completely wrong battery installed. Which doesn’t take a $100 dollars to diagnose. When I went to get a full diagnostic they never told me that I had the wrong battery which meant that they never looked at my engine. They charged me 2300 to get my brakes fixed. When I asked them what they performed on the car the lady was very rude to me. She was very nice in the beginning but became condescending once I paid them and asked them what they actually look at when preforming a full diagnostic. I had to tell her about her language and how it was not very supportive of me understanding what exactly my money was spent on. They took full advantage of me not knowing about cars and didn’t care to make clear what they actually look at when doing a full diagnostic. They seem to rely totally on the machines to diagnose and not even pop the hood to look at anything. Right after I got the work done on my truck, there was a lot of smoke coming from my engine the day after and when I asked them what it could be they said it was natural and it was burning oil however this was a very serious problem. I went to them because they had some good reviews but they basically did nothing I actually needed and tried to rip me off for all they could with useless work. Beware of this place they are not trustworthy. Services: General repairs & maintenance, Brakes, Auto engine diagnostic
I do feel this review is unfair. We addressed your concerns and a safety inspection on your vehicle. You declined other repairs needed that were safety related and your repairs that were approved were not just brakes you had other repairs replaced with the brakes. We can not repair vehicles correctly if the customer does not approve repairs.
- NOLA Automotive Repairs Inc