New Orleans Auto Repair

5

Extremely professional, friendly, and efficient-- I dropped my car off in the morning to have its starter replaced, and I got a call within 2 hrs that it was ready to be picked up. And I have to second what other reviewers said about bringing their car in as a woman: it's nice to know that you're not being ripped off, and to feel comfortable in the interactions you have. It doesn't go unappreciated, and on top of the fact that they did a great job at a great price, this will definitely be the place I come back to in the future. Thank you!

5

I appreciated the professional attitude from all the staff, and how the owner goes above and beyond to make sure you have a good experience with his shop! Would definitely recommend and return to them again.

5

I needed to check my car after having driven from Upstate NY down to LA, I thought there was something funny going on with the accelerator. Checking online I found this shop and it had good reviews, so I decided to try it. The owner was very helpful, test-drove my vehicle and was very straightforward and honest. He didn't see anything to worry about and charged me nothing. As any woman knows, going to a mechanic is not the easiest thing to do, since we don't usually know too much about mechanics and motors. But I recommend Nola Automotive Repairs for any person who wants to be treated fairly and honestly.

5

Best quoted price for expensive wheel bearing repair. Quickly got me into the shop and finished on the same day. I may have finally found the shop worth doing business with here in GNO. Looking forward to having a mechanic who knows what they're doing, has the tools to get the job done quickly, and doesn't try to rape my wallet at the register. Thanks NOLA Automotive!

5

Stopped in on Friday to get an oil change and once-over to prepare for a cross-country drive to New York that same day. I was very impressed by how friendly, professional and -- most of all -- honest everyone was there. That can be hard to come by in car repair. I would 100% recommend them!

5

they were able to help me with my RV from the 80s that a lot of other mechanics can't/won't service. they were very clear about how much the service would cost and how long it would take, and applied a yelp discount without me having to even ask. the car was done the next day. I will definitely be back if I need anything else.

5

I'm on my third visit bringing in two different cars with the exact same high consistency of service and value as my first visit. I don't need to tell you... this cities streets eat cars for brunch, breakfast, lunch, lunner and dinner! (I'm not sure if "lunner is a real thing, but it should be.) So it was no surprise when my suspension went downhill overnight! Sway-bars, shocks, ball joints the whole thing was a mess! When I went in they had me back on the road within 24 hours. As a lot of other reviews here will contest... they talk to you like an adult (my wife noted the same thing) and explain the issue thoroughly which in turn gives you the confidence to know the job was done right before you get back on the road. For good measure I compared every single part that was replaced and their hourly rate to local averages and their pricing is on point! Excellent work, by a reputable dealer that is AAA Approved Auto Repair Facility. What more do you want in life? One request to the business owner... DON'T EVER CHANGE!

5

1

I've always heard about mechanics fixing your problem and messing up something else to get you to come back but I haven't experienced that yet. I went to this place a few months ago to get a wheel alignment. They put it on the diagnostic machine (which I had to pay for) then told me I needed ball joints first cool. Fast forward last week I bring my truck there to get the services which cost me 777.00. To only get a call back saying they fixed the problem and what's this loud noise coming from the as he's trying to drive it. The owner came outside and talked me and said he remembered me but crazily they didn't no paper with my name on it. So back to the guy who does the pricing and take the payment. The whole while I was in the shop every person he'd talk with he was telling them he got it fix but there is another problem (more serious/more expensive). So he basically was telling my rear end was messed up and it would cost over 1500. My boyfriend asked if they seen this when they did the diagnostic test. He said they don't have any paper work on Me I don't know nothing about that. I keep telling him sir call the owner he just came outside and started a conversation with me.

5

My car broke down at around 6pm on a Saturday night. I had it towed to NOLA Automotive Repairs, inc. , and left it at the overnight drop. They're closed on Sundays- when I called on Monday morning shortly after opening, they had already given my vehicle a full inspection, and had all of the information ready and available for me. I ordered a part, they estimated 3 days of repair time and had it done in 1 and a half. Everyone was professional, the process was smooth and easy, and I had my car back right away. Perfect service all around.

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